FREQUENTLY ASKED QUESTIONS
Sign up with us and you may start doing your shopping. You may pay through online banking, credit card or debit card at your convenient. You may as well pay through bank transfer if you do not have any online banking facility through our account at CIMB Bank. We will deliver your order to your door.
Soon you may be able to make payment from 7 Eleven, Sen Heng and E-Wallet too by MOLpay payment gateway.
We aim to deliver to you between within 3 days or less. If you make the purchase on the weekdays from Monday to Friday, before 4.00 pm you will receive it on the next day. If your purchase is after 4.00 pm your order will consider as for the next day, hence you will only receive it on the next 2 days.
If you make the purchase during weekend, we will able to process your delivery on next coming Monday, it goes the same during Public Holidays where we will only able to process your delivery during the next coming working days. Hence, plan your purchase and enjoy shopping.
Don’t worry, we will help you to replace a new product if the product is damage due to the packing issue, expired products and wrong delivery. Please write to us at firstname.lastname@example.org and please make sure that provide the picture of the product, your reference number and your contact number. You may also call us at 03-9174 4501 and our team will assist you. There is no charge for the replacement. (T&C applies)
Our hotline for whatsapp is +60108982484
Yes, you are most welcome to join us and we will help to expand your business. Even if you are just doing it from home and homemade products. Just talk to us. T&C apply.
We know that it is exciting to see all those food products. At the moment for online transaction we will only cover for Malaysia, but don’t worry as we can arrange for international delivery too. Please write to us your request to email@example.com and we will assist you.